Customer Service in Spanish

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Notes for Teachers
This document outlines the following items and how they where designed to be used

'Tourist Office' - Common Locations
The Powerpoint presentation illustrates common locations that may be referred to when working at a Spanish speaking Tourist Office

'Tourist Office' - Keywords & Phrases
The Powerpoint presentation illustrates common words and phrases that can arise when working at a Spanish speaking Tourist Office

'Tourist Office' - TaskMagic™ Text Match Game
In order to access this game you will need to have a version of TaskMagic™ Play software installed on your PC. To find out more or to install a 30-day trial version, please follow the link at the foot of this page.

'Directions' - Town Plan
The Powerpoint presentation illustrates common locations that may be referred to when giving directions in Spanish

'Directions' - Keywords & Phrases
The Powerpoint presentation illustrates common words and phrases that can arise when giving directions in Spanish

'Directions' - TaskMagic™ Text Match Game
In order to access this game you will need to have a version of TaskMagic™ Play software installed on your PC. To find out more or to install a 30-day trial version, please follow the link at the foot of this page.

'Tourist Office & Directions' - Transaction 1
While working at a Tourist Office, you are required to communicate with Spanish speaking customers with reference to the material listed above

'Tourist Office & Directions' - Transaction 2
While working at a Tourist Office, you are required to communicate with Spanish speaking customers with reference to the material listed above