Customer Service in
Spanish
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Notes
for Teachers This document outlines the following
items and how they where designed to be used
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'Tourist
Office' -
Common Locations
The Powerpoint presentation illustrates common locations that
may be referred to when working at a Spanish speaking Tourist
Office
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'Tourist
Office' -
Keywords & Phrases
The Powerpoint presentation illustrates common words and
phrases that can arise when working at a Spanish speaking
Tourist Office
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'Tourist
Office' -
TaskMagic™
Text Match Game
In order to access this
game you will need to have a
version of TaskMagic™ Play software installed on your PC. To find
out more or to install a 30-day trial version, please follow the
link at the foot of this page.
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'Directions' -
Town Plan
The Powerpoint presentation illustrates common locations that
may be referred to when giving directions in Spanish
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'Directions' -
Keywords & Phrases
The Powerpoint presentation illustrates common words and
phrases that can arise when giving directions in Spanish
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'Directions' -
TaskMagic™
Text Match Game
In order to access this
game you will need to have a
version of TaskMagic™ Play software installed on your PC. To find
out more or to install a 30-day trial version, please follow the
link at the foot of this page.
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'Tourist Office &
Directions' -
Transaction 1 While working at
a Tourist Office, you are required to communicate with Spanish speaking customers
with reference to the material listed above
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'Tourist Office &
Directions' -
Transaction 2 While working at
a Tourist Office, you are required to communicate with Spanish speaking customers
with reference to the material listed above
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